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NuComm provides you with an easy to use Web based telephone service that can test and train 10 - 10,000 call centre agents every hour.
What can you do with NuComm's Testing and Training Service?
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Test agents on information relevant to them |
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Send out polls for the opinions of your front line staff |
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Notify CSRs with important information updates |
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Daily automated test results on how well your team is doing |
Do all this without a trainer or a classroom, while CSRs are in their seats during idle time!
NuComm's Testing and Training Service lowers handle time, increases first call resolution and guarantees Customer Satisfaction.
Get Testing and Training today please contact:
Daniel Willis
Transcom North America & Asia
80 King Street, Suite 300
St. Catharines, ON L2R 7G1
Canada
t.905.323.3939 extension 35074
t.877.637.2615 toll free
f.905.641.1456
daniel.willis@nucomm.net
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