| |
NuComm Credit Services is one of Canada’s most innovative and fastest-growing providers of credit support solutions, collections and accounts receivable management services.
We provide back office support, customer care, receivables management, consulting services and interactive automated solutions to the credit community.
What makes our Credit Management Support services a cut above the competition?
Simple: Our ability to leverage NuComm’s complete suite of cutting-edge technology, training tools and contact centre management solutions—complete with process design & control capabilities and data management/reporting tools—to bring you the most complete service package possible.
Only NuComm can provide complete services, end to end, through all phases of the revenue cycle – from customer acquisition, credit adjudication, customer care, growth, and accounts receivable management through recovery, collection, resolution and retention.
- build stakeholder value
- increase cash flow
- reduce operating expenses, and
- enhance customer satisfaction
...across the entire revenue lifecycle.
NuComm Credit extends the NuComm suite of services and technology to the credit management industry including financial institutions, credit card issuers, government, telecommunications and collection agencies.
We provide business support to credit management and recovery operations. From automated services, application processing, card activation, data entry, customer care and retention to trace locate, collections and repossessions NuComm Credit serves as a back office partner to help maximize the return from credit operations.
Our services include:
- Credit Recovery Outsourcing – Consumer & Commercial
- From reminders and upselling through recovery and collections, NuComm provides industry best practices and a motivated team to provide consistent results
- Collections OnCall
- NuComm provides overflow support or full service outsourcing for billing inquiries, account receivables management and credit recovery…on a pay-as-you-go, as needed basis.
- Address, Telephone, Asset Location and Verification Services
- Our cost-effective, automated and in-depth trace and asset searches combining sophisticated data mining, statistical analysis, process control, technology and skilled human resources.
- Affordable Philippines Offshore Offering
- Access a well-educated professional workforce in an ISO 9001:2000 environment, fully-equipped with NuComm’s best- in-class technology and business practices…and realize significant cost savings.
Our Automated Services
At NuComm Credit, our people and technology make the difference. Here are just some of the flexible automated solutions we offer to improve your business’s credit and collection efficiency:
- AutoCollect™- delivers interactive voice messages cost efficiently to thousands of customers. Find out more.
- CollectRecord – lets you cost effectively record and validate voice communication and transactions from your own centre in order to enhance quality control, compliance, training and customer care.
- Fraud Prevention Alert – automatically contact cardholders to verify potential fraudulent transactions or contact thousands of customers within minutes to alert of a potential security breach.
- Auto Activate – securely enables automated customer authentication and activation of new or replacement credit cards.
NuComm Third Party Collection Services is one of Canada’s fastest growing providers of 3rd party collection agency services. Licensed and bonded in all provinces and territories we work with the country’s largest financial services institutions and credit management organizations to offer the following:
- consumer and commercial collection services
- letter series
- pre-collect programs
- skip tracing
- bailiff, asset recovery and repossession
Top ten reasons
Please quote me |
