Why choose NuComm International as your Quality Assurance partner

NuComm has a large and dedicated Quality Assurance program that has no other duties other than monitoring and assessing quality.

NuComm International’s experience is broad based and has been recognized by many different organizations:

1. Contact Center experience with 4,000 Contact Center employees in 14 locations in the US, Canada and the Philippines
   
   
2. Extensive Quality Assurance experience in: Financial Services, Telecommunications, Automotive, Employment Services, Consumer Services and more.
   
   
3. Voted one of the 50 Best Managed Companies in Canada in 2001, 2002, 2003, 2004, 2005 and 2006.
   www.canadas50best.com
   
   
4. The National Quality Institute (NQI) honored NuComm International as a Gold Trophy recipient of the prestigious Canada Awards for Excellence (CAE). The CAE Quality Award is based on the Canadian Framework for Excellence, which is used by many organizations as a management model for continuous improvement and achievement of great operational results. To receive a Gold Trophy, organizations must have fully met the criteria of the framework with documented overall achievements and results.
   www.nqi.ca
   
   
5. NuComm is among the very few Contact Center Companies in the industry to have successfully achieved ISO 9001:2000 certification — ensuring the quality of its services are monitored, delivered, and reported accurately and expeditiously.
   
   
6. NuComm was honored with an Outstanding Business Achievement Award from the Ontario Chamber of Commerce (OCC). This award recognizes Ontario companies for their contribution to business excellence that embodies Ontario's entrepreneurial spirit.
   www.occ.on.ca
   
   
7. In 2004-2005 and 2005-2006 NuComm International, achieved the prestigious Contact Center Employer of Choice™ (CCEOC) award.
   www.ccemployerofchoice.com