Outbound Return on Investment Calculator

You can find detailed call center definitions, organized alphabetically by clicking on the buttons in the left margin.

If you need any assistance using this or any other NuComm Tool, please contact us.

Here are some definitions of the terms to guide you:

• Total Leads Offered
• File Penetration (%)
• Leads used per hour
• Dialing Days
• Client Rate (Include your LD Costs)
• Target Conversion Rate (%)
• Monthly Revenue per Unit Sale
• Required FTEs