Superior Event Tracking:
SilverFox™ provides your customer support team with the ability to collect and maintain customer information such as names, addresses, awareness and purchases. Use it to determine the reasons your customers are calling and the resolutions reached during these contacts.
Definitive Reporting:
Who is selling, who is buying, what they are buying, how much and if they are not buying, why? Which incentive motivates buying? Are web sales out-performing telesales? Are customers from New York calling more than customers from L.A.? You’ll know with SilverFox™
All of your data is compiled and built into a series of reports designed to help improve your business.
The gathered data is displayed on a secure reporting site, fully scalable and customizable to suit any need.
Easy to Use:
SilverFox™ is designed to be a “Click and Go” application. You do not need to engage your IT team in another project nor do you need to manage the database. All that is needed is access to a web browser to get started.
